| Shipping and Returns | ||
| Ordering an item from Bytes 2 Print? We can ship to virtually any address in the USA and worldwide! | ||
| General Information | ||
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| Tax Information | ||
| Bytes 2 Print conducts business in California, U.S.A. Therefore, a sales tax is applied to all residents of California who shop from us. | ||
| Methods of Shipping | ||
| - Currently we offer shipping via UPS. - Overized items have item specific flat shipping rate. - Free shipping for supplies orders over $175.00, continental USA only. Delivered via UPS Ground within 2-5 days from shipping date. - Additional shipping charges apply for orders to Hawaii, Alaska, Puerto Rico, US Virgin Islands and non-US locations. |
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| Product Availability | ||
| Availability depends on the nature of the product and any other specifics desired. Please, use the comments area in the check-out page for any specific instructions. If a chosen product, material or option is not available, we will notify you and do our best to accommodate you. |
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| Payment Methods | ||
| We currently accept all major credit cards via secure real-time processing (128 bit encryption). We also offer a "Payment by phone" option. If you choose this option during the check-out process, an Bytes 2 Print representative will call you to obtain any additional credit card and order information. | ||
| Return Policy | ||
| There are no refunds for products unless the product is unopened or shown to be defective. Unopened ink products must be returned within 15 days and all other items within 30 days of when the product was received. In order to return goods, the customer must call and obtain a return authorization number (RMA) before sending the product back. Returns without authorization will be refused. An in store credit will be issued to the customer for the purchase price less a 15% restocking charge. Shipping charges are not refundable. If a product is found to be defective, the customer should immediately call and obtain an RMA and ship the defective item back to Bytes 2 Print. In the meantime Bytes 2 Print customer service will immediately replace the defective item and charge the customer for the replacement item. When the defective product has been returned, Bytes 2 Print will credit the customer's account for the cost of the product and return shipping. Thanks for shopping from us! |